Support

Open Support from the More section of the sidebar.

Sending a message

Field	Options
Category	Product issue, Billing issue, Feature request, or General inquiry.
Priority	Low, Medium (default) or High.
Email	Where the team replies.
Subject	A one-line summary.
Description	Details of the problem or request.

Select Send message to submit.

You can also email support@velerion.com directly.

Tip

Include the names of the affected resources, the region, and for billing questions the transaction ID from the wallet. These let the team find the problem without a round trip.